Customer support representative

от 500 EUR на руки

Требуемый опыт работы: 1–3 года

Полная занятость, сменный график

EXANTE is a European investment services company established in 2011 that offers global multi-asset financial services, including direct access to a wide range of financial markets in the US, European Union, and Asia-Pacific.

What will you do during your shift:

  • Communicate and assist customers from all around the world in questions regarding our product and services (via email, chats and phone calls)
  • Provide excellent customer support by identifying customers needs and solving tasks with an individual approach
  • Communicate with other internal teams to find a solution for more specific requests sent by customers
  • Maintain a positive image of our company

We expect you:

  • To have both English and Russian language skills on a fluent level (written/spoken), the Polish language is an advantage
  • To have a sense of empathy and desire to help people (“The one who cares”)
  • Ability to explain complex things in simple words
  • To be a part of our friendly team

We will be happy to share with You:

  • A career in a leading international FinTech company that has offices all around the world
  • Monthly bonus for good performance
  • Health Insurance (after probation period)
  • Flexible working hours, which allows you to easily combine work with studies
  • Job in a modern new Minsk office, where you will be able to have a cup of hot coffee or tea + snacks and fresh fruits (plan to be open in summer)
  • Free lunch every working day by your choice
  • Corporate events
  • Multicultural team and environment
  • Career growth opportunities

Please pay attention!

For this position, motivation letter is required.

Ключевые навыки

Английский — C1 — Продвинутый
Польский — B2 — Средне-продвинутый
Английский язык
Польский язык
Polish language

Вакансия опубликована 10 августа 2020 в Минске

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