Customer Support

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Вакансия в архиве

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Требуемый опыт работы: не требуется

Полная занятость, полный день

We are consulting company and we are happy to offer you the customer support position!

We are looking for a full-time Customer Support representative to join our Minsk office.

Vacancy responsibilities and job conditions:

  • • Assisting clients worldwide through a live support
  • • Answering e-mails, assisting with the opening of client accounts, amending existing accounts, maintaining client records and liaising with appropriate departments
  • • Impeccable telephone etiquette and management
  • • Handling of Back office queries
  • • Supporting clients with technical and troubleshooting issues
  • • Reporting to management
  • • Dealing with complaints of a varying nature promptly and effectively

Requirements to the candidate:

  • • Excellent communication and monitoring skills
  • • Comfortable working in a high pressure environment and working to strict deadlines
  • • Relevant experience in the Forex industry will be considered advantageous but not essential
  • • Ability to work efficiently under pressure
  • • Excellent computer skills (Microsoft Excel and Word)
  • • Knowledge of MetaTrader platforms will be considered an advantage
  • • Previous experience in similar position will be considered an advantage
  • • Shift work as and when required

You should correspond to one of the listed:

  • • Fluent in English and Chinese both written
  • • Fluent in English and Farsi both written

Our proposal:

  • Shift work schedule
  • Insurance
  • Bonuses
  • Food subsidy
  • Сompensation of fitness classes
  • Compensation of language classes

Ключевые навыки

Английский языкПервичные документыMS Office

Вакансия опубликована 23 августа 2019 в Минске

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